EX0-001 Exam Dumps

Vendor: EXIN
Exam Code: EX0-001
Exam Name: ITIL Foundation (Syllabus 2011)

QUESTION 1
Which two processes will contribute MOST to enabling effective problem detection?

A.    Incident and financial management
B.    Change and release and deployment management
C.    Incident and event management
D.    Knowledge and service level management

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